Shipping policy

At AMIUZ, we want your order to arrive safely and smoothly.

Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. You will receive a confirmation email after placing your order, and a shipping confirmation email with tracking information once your order has shipped.

Shipping Destinations
We currently ship to addresses within the United States.

Shipping Origins
Depending on the product, your order may ship from one of the following locations:

  • Our U.S. warehouse (select smaller items)
  • Our overseas fulfillment center in mainland China (select larger items)

The shipping origin for each product is noted on the product page.

Estimated Delivery Time
Delivery time may vary depending on the product, warehouse location, carrier, and destination.

  • For products shipped from our U.S. warehouse, estimated delivery is usually 5–8 business days after dispatch.
  • For products shipped from our overseas fulfillment center, estimated delivery is usually 12–20 business days after dispatch, due to international transit and customs clearance.

Some products may require a longer delivery time, which will be shown on the product page or at checkout when applicable.

Customs, Duties, and Import Taxes
Items shipped from outside the United States may be subject to U.S. customs duties and import taxes upon entry, in accordance with current U.S. Customs and Border Protection regulations. These charges, if applicable, are already included in the price you pay at checkout. You will not be charged any additional fees upon delivery.

Shipping Rates
Shipping rates, if applicable, will be calculated and displayed at checkout before you complete your order.

Tracking Information
Once your order ships, you will receive a tracking number by email. Please allow some time for the tracking information to update after the package is handed over to the carrier.

Damaged or Missing Packages
If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the item, packaging, and shipping label. We will help review the issue and provide a suitable solution.

If your package appears to be lost or missing, please contact us with your order number so we can assist you.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. AMIUZ is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Contact Us
If you have any questions about shipping, please contact us at:
service@amiuz.net